Top of the Line Customer Service
Exceeding Expectations as an Auto Body Repair Shop
When it comes to getting your vehicle repaired after a collision, you have one concern: to get your car back, looking good, and in perfect working condition. As a collision repair shop, that’s exactly what we do. But the rest of the repair companies around town do that too, so what makes us the best collision repair shop in Billings? It’s all about exceeding expectations.
We don’t just exceed expectations to set ourselves apart, there are many other companies that do that too. We exceed expectations because it’s the right thing to do.
Setting a Precedent
When Matthew Sr. started Big Sky Collision Center in Billings (back then it was called Big Sky Crash Repair), he knew the importance of making sure that his customers were taken care of. One of the first customers that utilized his services needed a vehicle to drive. Instead of recommending a good rental company, Matthew let them use his personal car for the weekend. It wasn’t because he was desperately trying to win their business for life; it was because that it was the right thing to do.
This started a culture at Big Sky Collision where the client is always taken care of. The expectations were exceeded, and they would continue to be exceeded for decades to come.
How Expectations are Exceeded at Big Sky Collision
If you take your vehicle to any of the 20 or so collision repair shops around Billings, you will likely take a dented car in, and get a nice looking car out. Nearly everyone does a great job. So how do we put our focus on customer service and make sure that you’re not just getting a nice looking car back, but instead you’re getting an overall experience?
To begin with, you get expert collision repair by a shop that has the most certifications around. Did you know that although any shop could work on your vehicle, only some are certified to do so? From Audi to Nissan to Chrysler, and more, we have factory certifications that mean we must repair the vehicle the way that the company that made your car wants it repaired.
We go far beyond just putting the car back together. We run a full diagnostic when it rolls into our shop, and then again when the repairs are done. We make sure that everything not only looks great, but it also is great (and we have the computer diagnostic report to back it up).
The bottom line is that you get your vehicle back, it has been thoroughly inspected inside and out, it has been repaired with a master technician’s touch, and it has been restored to its full factory safety standards.
Get in Touch with Big Sky Collision Center
We want to make sure that your vehicle is a safe vehicle. And that means we are going to exceed your expectations every single time because it’s the right thing to do.
Have you been in an accident? Hit wildlife? Suffered from hail damage? Call us at 406-259-6328 to schedule a time to bring your vehicle in.