Three Signs of the Best Auto Body Repair Shop
Only the Best Auto Body Repair Shops have These
There are a lot of repair shops out there. Some are little more than a garage (that’s how Big Sky Collision Center got its start), some are huge facilities. But size isn’t an indicator of quality. There are tiny shops that are awesome, and some that miss the mark. There are huge shops that are wonderful, and some that can’t be trusted.
If you’re looking for the best auto body repair shop in Billings, here are three things to pay attention to. If they miss the mark on these, then you know it’s time to move on to the next.
Quotes are Done on Time
When a shop is just starting out, there’s a huge learning curve on how long a project will take. Some things, like ordering parts and shipping times, are simply out of anyone’s control. But there are methods to account for this, and barring unpredictable circumstances (shipping disasters for example) an accurate timeline can be established to help you understand when the vehicle will be completed.
How do you know if a shop is accurate in their time quotes? References are huge. Previous clients will tell you if the shop was on target, or missed the mark. Keep in mind that there will be variances between quoted times from different repair shops. Longer or shorter doesn’t mean higher or lower quality work.
Every Employee is Enthusiastic
From the time you walk into the office and you’re greeted with a smile, to when you review the damage with the estimator, to when you pick up the keys to the completed project, employees should be excited to tackle the job at hand. If you notice that many of them are looking at their duties as chores rather than exciting experiences, consider a different auto body repair shop.
Everyone has a bad day. If one employee is a little off, it’s not necessarily an indicator that the entire shop is off. A little grace, a little compassion, and a little empathy goes a long way in life. Now if you’re experiencing the same grumpiness from the same employee (or every employee) time and again, then it’s time to consider a new collision repair center.
Honesty is at the Top
Here at Big Sky Collision, part of our mission is the standard of uncompromising integrity. Generally that works out well for all involved. Sometimes, however, it means we lose out on business. For example: auto insurance requires that your deductible is paid for each collision. If you hit a post backing out of a parking lot, and later in the day sideswipe a mini-van, those are two incidents. We can’t keep our promise of uncompromising integrity by overlooking this fact.
Talk to any shop and they will say integrity and honesty are part of their mission statement. But honesty and integrity still apply when you benefit. If the shop is willing to cheat the system so that you come out on top, where else are they willing to cut corners that may mean you get cheated?
Big Sky Collision Center Fixes Vehicles
Our goal here at Big Sky Collision Center is to train every employee to be a leader. This means that timeliness, honesty, and friendliness are natural byproducts of the work that is done. You get the promise of uncompromising integrity because there really is no other option.
Ready for the best auto body repair shop in Billings? Call 406-259-6328 to make an appointment.