The Biggest Motivating Factor for Your Team
How to Motivate Anyone
John Maxwell defines leadership as influence. That influence is used to motivate people to work toward a common goal: in a business organization, that common goal is the vision. Using influence you help your team see the vision not as yours, but as everyone’s. When that happens, everyone is equally vested to ensure success.
So how do you use your influence to motivate? How do you transition from giving orders, commands, directions, and dividing up duties to motivating a self starter? Here at Big Sky Collision Center, we are all about leadership, leadership development, and training every employee to become a leader so that he or she will take ownership of their job.
It all starts with one little thing.
Motivating Factors: the Stick and the Carrot
You have probably heard that there are two motivators. There is the stick and there is the carrot. You can move a donkey forward by bribing it with a carrot, or hitting it with a stick. In human situations people do what they’re supposed to because of two possible outcomes. You go to work every day because you want the paycheck (the carrot, the reward), and you go because you don’t want to be fired (the stick, the punishment).
In essence, people work to earn a reward, or avoid a punishment.
Internal vs. External Motivation
What that scenario misses, however, is that there are more than two motivators. Externally, you have the two: avoid punishment or earn reward. But humans are more than donkeys. Humans have what can be described as internal motivation. That’s the motivation that comes when they take ownership. When it moves beyond working to earn a paycheck, and to working to see the vision fulfilled.
Moving from the external to the internal motivation requires influence. In order to influence, it all starts with one character trait.
It Boils Down to…
Respect. As a leader, your influence and motivation power hinges on how much respect your team has for you.
Here’s a little of how that works. Suppose there’s a new member of your team. You can act as a manger, telling him or her exactly what to do. They will go through the motions and get the job done. Or you can act as an influential leader, telling them the desired outcome, and letting them get the job done in a way that you may never have realized was possible before.
Another example. If you have children, you know that they can be tiresome. You just want them to clean their room, but they do every little thing other than clean their room. Yelling at them only motivates them to clean slower. Using respect, explaining why we take care of our living space, and encouraging them to clean efficiently goes a whole lot further.
Big Sky Collision Center Respects
Whether it’s a member of our team, or a customer walking through the door, our vision of becoming the best auto body repair shop in Billings is pursued when we respect everyone. If you have been in an accident, or you need your vehicle detailed, we are trusted auto body shop! Give us a call at 406-259-6328 to schedule an appointment.