Pre-Scan and Post-Scan: A Step Further
How Scans Ensure Your Safety
Every vehicle built since 1996 includes a computer system that is connected to sensors throughout the vehicle. These sensors can determine when something is “wrong” and trigger a diagnostic trouble code. These codes, seen with special diagnostic tools, help the repair process along indicating where damage is to the vehicle; something especially important when much of the damage is not actually visible.
Here at Big Sky Collision Center, we are shaking up the auto body repair industry with our standard operating procedures. Scans are still seen (by insurance companies) as something that is not entirely necessary. We believe that to repair your vehicle correctly, they are entirely necessary.
Dashboard Lights vs. Diagnostic Scan
If you have seen the check engine light come on, you have experienced the computer alerting you to something wrong with your vehicle. This light, however, is triggered by a number of different issues. Using a diagnostic scan tool, you can narrow it down to something more definite.
New vehicles, however, won’t be able to alert you to every possible warning… many of them have over 1,000 possible codes.
A diagnostic scan can view all of them, and let our collision repair technicians go in and repair exactly what is wrong.
Pre-Scan, Post-Scan, or Both?
If you have been in an accident, your vehicle needs a pre-scan. You would be hard pressed to find an autobody repair shop that won’t do the scan. These scans will detect just about everything from a bumper that is out of place, to a door handle that isn’t positioned right, to a windshield that is skewed enough that you can’t even see it just by looking at it.
The pre-scan gives the list of everything in the vehicle that needs attention in order to repair your vehicle to full factory safety specifications. But a pre-scan isn’t all that is needed.
Most insurance companies don’t want to pay for a post-scan. They feel that if the work is done correctly, then it’s not necessary to scan again at the end. Here at Big Sky Collision Center, we disagree.
Collision repair shops have to follow the latest legislation on what is required. We feel that eventually legislation will require post-scans to ensure work is done accurately and completely; this is the best practice for the safety of the vehicle owner. But we aren’t going to wait until it’s required; we are doing it now.
After all of the work is completed, a post-scan is still necessary to ensure the sensors are calibrated correctly. For instance, let’s suppose you have auto body work done on your vehicle. To complete the work, we remove the driver’s seat, and then reinstall it. There was nothing wrong with the seat, it just needed to be moved out of the way. Upon reinstallation, the sensors are triggering that something is wrong. A post-scan allows us to re-calibrate the sensor and to tell you that your vehicle has been repaired to full factory safety specifications – something that can’t be claimed without the post-scan.
Big Sky Collision Center is in the Business of Helping You
Our goal is to make sure that all of the work is done correctly. That means going above the minimum requirements so that we can say for sure that your vehicle was repaired the right way.
Have you been in an accident recently? Give us a call at 406-259-6328 and we will get you on the schedule for auto body repair in Billings.