Lead Better with Fewer Words
Saying Less can Build a Better Team
Leadership skills are often lacking in those new to the position. It’s not for lack of information out there, nor is it for bad information out there (although that does exist). The problem is that when we think about our preconceived notions of being a great leader, we often picture ourselves giving orders, teaching, instructing, and explaining.
The thought of leadership is that the head of the operations is the guy up on stage in a highly prominent role directing and guiding everyone along with long speeches. But as leaders progress and develop, they learn that while it’s important to get up there every now and then, you can lead much more effectively by using fewer words.
Here at Big Sky Collision Center, we want you to be well rounded, informed, and have the skills others do not. As our technicians repair your vehicle to factory safety standards, we all do a better job when leadership is practiced.
Speaking Requires no Effort
You may be thinking, “Wait a minute. Speaking requires a lot of effort, and planning, and bravery…” That’s true; if you’re the one doing the speaking. When you’re leading an organization, and you get up and tell everyone what is to be accomplished and how to do it, it requires no effort on their part. It’s like consuming a television show; the brain doesn’t have to problem solve.
As leaders progress in their abilities, they learn that speaking less improves the entire group. Instead of being fed the information, the rest of the group doesn’t just sit back passively and absorb.
Speak Less; Require More
When you reduce the number of words you use, it stops the flow of information from you to the listener. While you still need to get the important points across, it’s now up to them to interpret and problem solve. Instead of hearing the instructions and then blindly following the leader, the rest of the team has to figure out how to get it done.
Your duties are reduced, and everyone else now has more of a connection with the final outcome. The end result is that jobs get done more efficiently, with better results, and often faster. Why? Because it’s now the entire organization brainstorming instead of just you instructing.
The Results of Fewer Words
At the end of the day, you end up having less stress in your life. You didn’t have to make every single decision as it came along. But more importantly, there’s a better cohesiveness amongst the team.
When each member is given the opportunity to figure out how to run something, they take more pride in what they are doing. Suddenly, they have a voice that is being heard. They have a system that is functioning smoothly. They designed and developed it, and now it’s a company-wide policy. It moves them from just doing a job, to being a leader themselves.
Big Sky Collision Center does Collision Repair in Billings, Montana
Here at Big Sky Collision, we have a saying that says, “We train leaders. We just happen to be good at fixing cars.” The truth is that everyone that is part of the repair process on your vehicle goes through leadership training. In the end, your vehicle is expertly repaired by people treating it as though they were repairing their own vehicle.