Lead Better by Expressing Confidence
People don’t Follow Doubt
Here at Big Sky Collision Center, we are in the business of training leaders. Everyone who works here has the opportunity to grow as a leader; the result is that they take that passion to their duties of fixing cars. In the end, you get a better product, because those working on your vehicle own their job.
But one of the founding principles of leadership is one of the hardest to acquire. Without it, your ability to lead is shaky. Before you can become a great leader, you have to learn to be confident.
Confidence to Make Decisions
In a leadership role, you have to make a lot of decisions. Some are minor (whose office will go where). Other decisions are major (invest in new equipment, or get by with the old). In the end, you have to be confident that you’re doing the right thing for those under you.
When you lack the confidence to make decisions, you can’t lead effectively. If you are unsure of the decision, those under you aren’t going to be sure if they should get on board or not.
Decisions are made every day; they have to be done knowing they’re the best decisions.
Confidence to Confront Others
When you’re in a leadership role, there is going to be conflict. Some of that conflict is going to be good; it will help the company, you, and your employees to grow. For instance, the company always does it one way, but the employees are upset because it seems to be highly inefficient. Good confrontation means helping them voice their opinion without fear of retribution.
Confrontation may not always be so pleasant. Sometimes toxic workers slip into the mix and they start to bring everyone else down. If you’re avoiding confrontation, the toxicity begins to kill the organization from the inside.
Don’t be afraid of confrontation, it’s bound to happen sooner or later.
Confidence in your Abilities
You have skills. You should hone them, practice them, and get better at them. This will give you confidence so that when you’re given a task you can confidently complete it without hesitation.
If you have the abilities, but not the confidence, others won’t trust you. They will see that you can do it, but for some reason you don’t want to do it. You’ll start to lose the trust of those under you.
You have practiced, you have grown, and you can do it. Don’t hesitate; be confident that you’re great.
Confidence in your Demeanor
Imagine you’re getting on an airplane. You’re about to board and you see the pilot stroll up. How does he look? Generally speaking, he has a small wheel-behind suitcase, he’s holding his head high, and he’s greeting those he comes into contact with. A pilot that is confident is one that instills trust and peace to the passengers.
Now imagine if that pilot was a bit slovenly looking. His voice was shaky, he seemed nervous, and he avoided eye contact. He is confident in his abilities, but his demeanor says otherwise. Now the crew and the passengers are nervous.
You can fake a lot of confidence, your demeanor will show otherwise.
Big Sky Collision Center Fixes Cars
Here at Big Sky Collision, our goal is to restore your vehicle to factory safety standards. Because of the confidence that every one of our employees learns, that is done to perfection. Give us a call at 406-259-6328 to schedule a time to bring your car in to the best auto body shop in Billings.