Insurance Payment vs. Actual Cost to Fix
What if they don’t Match Up?
Here’s the situation: you’ve been involved in a wreck, and you were deemed to be the victim. That means the other driver was found to be at fault, and you aren’t responsible for the costs to fix your rig. No wreck is ideal, but at least you won’t be stuck with a big repair bill.
The at-fault driver’s insurance company sends out an adjuster, they look the vehicle over, and give a quote on what it will cost to fix. You then bring the vehicle to Big Sky Collision Center, and the actual repair costs are going to be more than what the adjuster saw.
What happens now?
If the Discrepancy is a Big One
There are times when an adjuster will look over the vehicle, and he or she won’t see the full extent of the damage. They draw up a quote on what it should cost to fix, but there is something behind the scenes that has been damaged (we have talked about this several times). Those “hidden” damages can rack up quick the repair bill.
If this is the case, the difference between what the insurance adjuster quotes, and what the actual costs to fix, can be big. This can be resolved fairly easily, but it may lead to a problem: the cost to fix exceeds the value of the vehicle.
If the cost to repair the vehicle now exceeds the value of the vehicle, your vehicle may be deemed a total loss. When your vehicle is totaled, the insurance company will pay blue book value for the vehicle, and they will take possession of it. We talked about total loss vehicles in a previous blog.
If the Discrepancy is a Small One
When the adjuster looks over the vehicle, they use their data to assess the cost of repairs. Their data may be slightly different that the collision repair shop’s data. For instance, maybe their data says it will take 1 hour to complete a portion of the job, and the auto body shop says it will take 1.2 hours. This creates a small discrepancy in the final costs.
Small discrepancies are almost always easy to settle. This is especially true when you allow us to work directly with your insurance company. We will handle the negotiations, and act on your behalf. Ultimately our goal is to make sure that your vehicle is repaired and restored to full factory safety standards.
What Happens if it can’t be Settled
Most of the time the auto body repair shop and the insurance company will come to an agreement on what needs to be done in order to fully restore your vehicle. But there may be an occasion when the parties cannot agree. What do you do then?
In these rare occasions, you may be forced to find a personal injury attorney that can help with the case. Unfortunately without legal help, these instances rarely work out for the consumer (that would be you).
Big Sky Collision Center Works Directly with Insurance Companies
Here at Big Sky Collision, we have relationships with a handful of insurance companies. This means that they have entrusted us to act as adjuster to help speed up the repair process. But even if your insurance company isn’t on our preferred provider list, that doesn’t mean we won’t help along the way!
If you have been involved in an accident, bring your vehicle to the best collision repair center in Billings. Give us a call at 406-259-6328 and we can get you scheduled.