Improve Your Influence with These 3 Tactics
Master These to be a Better Leader
We have written about leadership in the past. We have written about how leadership is defined as influence, and discussed a variety of ways that we can work on, and improve, our influence skills. Today we want to go through some more of those skills. As we strive to be the best collision repair shop in Billings, we want to provide outstanding information to help you grow.
These three tactics are all intertwined with each other. You can have one without the others, but they won’t work nearly as beautifully as if you are able to employ all three of them.
Listen to Understand
Stephen R. Covey once said, “Listen with the intent to understand, not to reply.” How many times have you caught yourself waiting for the other person to finish so that you can say your piece? Have you even thought about it? There’s a good chance that you have done it far more than you want to admit!
When we think about influencing others, we often will think that we need to explain to them what we know and understand, in order to change their thinking to be more in-line with ours. The truth, however, is that often we need to simply be quiet, listen to understand, and ask questions when needed.
Ask Inspiring Questions
When you’re seeking first to understand, you will have to have clarification a time or two. As you listen to understand, take mental notes of questions you will ask to help create a deeper understanding of what the other person is saying. There will be a few possible outcomes.
In seeking understanding and asking questions to clarify, you may discover that your thinking is already pretty much in tune with the other person. Influence will be much easier now!
You may discover a flaw in your own thinking. Instead of influencing the other person to come on board with what you have to say, you instead may get on board with their reasoning.
Finally, as the other person discusses what they believe to be true, they may discover flaws in their own logic. Asking inspiring questions makes them dig deeper, and seek out the truth for themselves.
There are very few people with the influence it would take to move someone from one extreme view to the opposite end of the spectrum. But too often we get caught up in the idea that if those we are trying to influence aren’t completely on board, then we have failed.
Instead, discover some middle ground. Find something you can both agree on, even if it’s not 100% shift to what you had in mind. After all, one small step in the right direction is better than feet firmly planted with no movement at all.
Big Sky Collision Center Trains Leaders
Our goal here at Big Sky Collision Center is to become the best collision repair shop in Montana. To get there, we are dedicated to training every employee as a leader. They use those skills in their everyday work, and ultimately you, the customer benefit the most from it.
Of course, we happen to be pretty good at fixing cars as well.