How to Find the Best Auto Body Repair Shop in Billings
Finding the Best Auto Body Repair Shop Starts with Questions
We all want the best. Whether we’re looking for a great restaurant, the best clothing store, or the best insurance agent, there are few who will say they just need something good. So after you have been in a wreck, you want the best auto body repair shop in Billings. To find them, you have to ask a bunch of questions, here are the top 9 questions to ask in order to make sure you get “We know how to do that” instead of “We’ll do that.”
Do you specialize in my make of vehicle? – You want a collision repair shop that has done a lot of work on your type of vehicle, and one that is certified with your vehicle’s manufacturer.
What certifications do your techs have? – Each technician should have gone through training so they know exactly what is needed for every step of the repair process.
How long have you been in business? – A newcomer isn’t always bad; an experienced shop isn’t always good. You’re looking for honesty and consistency. Big Sky Collision Center started in 1978.
What does your warranty consist of? – Most shops warranty parts and labor. If they don’t have a clear warranty contract, be wary. Check out what you should know about warranties.
Are there hidden fees in addition to the bid? – Transparency is valued. If a fee is hidden, what else may be hidden (or not completed properly)? We have a standard of uncompromising integrity.
How do you communicate during the repair process? – Most shops will have a variety of communications methods ranging from phone calls to texts to emails. You can get an estimate through your phone with our EZ Estimate tool.
Can you explain what you’re doing to my vehicle? – You want to know what repairs are being done, and what kind of parts are being used. Brush up on your auto body shop lingo before asking.
If I wait, will it cause further damage to my vehicle? – Most often the answer is going to be, “yes.” But some repairs don’t have to be done immediately (hail damage repair, for example). Learn what can wait.
How long will the work take? – Really fast turnarounds and really slow turnarounds are red flags. Some repairs take longer than others, but a good shop moves vehicles along. Check out our 10 step repair process.
Bring Your Vehicle to Big Sky Collision Center
Our goal is to make sure that after an accident your vehicle is restored to full factory safety standards. As we work toward being the best auto body repair shop in Billings, we make sure that we are doing the right thing for you, every single time.
Have you been in an accident? Then give us a call at 406-259-6328 to schedule a time when you can bring your vehicle in. Of course, if you’re running short on time, then our EZ Estimate tool lets you do that from home.