9 Auto Body Repair Terms to Keep in Mind
Need Collision Repair? Familiarize Yourself with these Terms
If you have been in an accident, or you are just getting around to having those dents and dings repaired, you probably know a bit about the process. You understand the time period, the basic repair process, and what to expect when it comes time to pick up your fully repaired vehicle.
But along the way you will probably hear some terms that aren’t used every day. Some of them you may wonder the meaning. As we strive to be the best auto body repair shop in Billings, we want to make sure that you are fully versed. Don’t worry, if you forget we can tell you when you’re in the shop.
Aftermarket and OEM Parts
There are a variety of different parts that can be used when fixing your vehicle. The most common are aftermarket and OEM (Original Equipment Manufacturer). When available, OEM parts are always going to be better; they are produced and tested by the vehicle maker. Aftermarket parts are generally cheaper, but their quality may not be as high as desired to maintain vehicle safety.
Before work is done, your vehicle may need an appraisal. Your insurance company will have it appraised, and determine if the cost of repairs goes beyond the value of the vehicle. If it does, then it is subject to being totaled. For instance, if your vehicle is worth $10,000, but it would cost $12,000 to fix it; your insurance company may not allow the repair claim.
Understanding an estimate is especially important when you are paying out-of-pocket. When it comes to auto body repair, we have been around for quite a while. So we know what to expect. But until the vehicle has been disassembled, there is no way to know for sure the full extent of the repairs. An estimate is not always going to be the final amount, but should come really close.
Insurance companies have their chosen auto body shops that they like to work with. In their “Direct Repair” program, they can suggest an auto body shop where you should go to have the work performed, but you get the ultimate say in the matter. Be wary about any claims from an insurance company about the repair process using their direct repair partner versus someone else.
PDR, or Paintless Dent Repair, is a faster and more cost efficient way of taking out dents. A light hail storm can cause just a few dents that are easily popped back into place by our trained PDR technicians. There are a few times PDR isn’t available: when the paint is damaged and when there are simply too many dings to make it worth the time. Here in Billings, with our frequent hail storms, our PDR technicians know what they’re doing!
R&I vs R&R
These are more likely to show up on your estimate and final work order than to be said. And they have to do with the damage and how it is fixed.
R&I, which stands for remove and install, means that an undamaged part needs to be removed, set to the side, and then reinstalled after the underlying work has been done.
R&R, which stands for remove and replace, means that a damaged part needs to be removed, then either repaired or replaced, and then reinstalled after the underlying work has been done.
Repair Order/Work Order
All the work that is done on your vehicle is recorded. Every part that is repaired or replaced is tracked, all supplies used are tracked, and all of the hours of labor are tracked. They ultimately show up on the repair order, or sometimes called the work order. It is here that you will likely see many of these terms (and a whole lot more).
Bring Your Dents to Big Sky Collision Center in Billings, Montana
Here at Big Sky Collision Center, we are in the business of fixing vehicles. As we strive to be the best auto body shop in Billings, we have a firm commitment to uncompromising integrity. That means that we do it right, even when it costs more. The result is that you have a vehicle that comes back to you meeting all factory safety standards.
Ready to get your vehicle repaired? Give us a call at 406-259-6328 to get the process started.