3 Keys to Being a Good Leader
Help Others to Trust You More
You have probably seen the graphic below. If you follow any sort of leadership type blogs or social media pages, it’s shared widely. It’s inspirational and shows that when you’re in a leadership position, it’s not all about giving commands; but showing the way instead of telling the way.
But what happens when there are projects that you aren’t able to be involved in? What happens when there are projects that you don’t want to be involved in? In these instances, it’s time to be a hands off leader saying “Go!” instead of “Let’s Go!”
Challenge, then Empower, then Reward
Using the challenge, empower, reward model, you can accomplish two things in your leadership position. First, you create trust as you send forth those you are leading to forge into new territory without you right there the entire way. Second, you are able to streamline your systems for an overall better functioning organization.
Here’s how that looks.
Challenge to Take on the Task
How many times has someone come to you to say, “We need to do it this way.” Or, “We need XYZ to accomplish the project.” What they really are asking for is that you provide a method to streamline the activity, so that everything will run much more smoothly.
Instead of doing it for them, challenge them. Challenge them to discover a new method. Challenge them to take on the task of streamlining on their own. Challenge them by showing that you trust them to create a new method that is easier, faster, and more beneficial to the organization as a whole.
Empower to Accomplish the Task
Letting someone go to accomplish a task doesn’t do much good if you aren’t going to equip them with the necessary tools to do the task.
For instance, what if your child wants to be on their own getting to school? You know that it will save you 30 minutes every morning, so you are all for it! But then, when it comes time to go to school, you won’t let them cross the street without you. They have the challenge, but they aren’t empowered to do the task.
The same goes for anyone in your organization that you have challenged. You give them the go-ahead, but you also have to supply them with the proper tools to get the job done. Empower them when they need a hand, but let them get the work done.
Reward for a Task Well done
Throughout many people’s careers, they go to work, do a job, and go home. Their reward is a paycheck (and most will say it’s too small for the amount of work they do). The fastest way to break the trust people have in you as a leader is to have them work with no reward.
The funny thing about the reward, however, is that it doesn’t have to be big. Most people share that they feel the best about their job when they are congratulated and thanked for a job well done. A big project that you have challenged and empowered someone to do can be rewarded with something as simple as a coffee card, or a lunch gift certificate.
Every accomplishment deserves a reward. Most of the time it’s a thank you since most of the reward will come from the satisfaction that they did a good job.
Big Sky Collision Center Builds Leaders
Here at Big Sky Collision Center, we build leaders. We just happen to be good at fixing cars. Everyone that works here is trained in leadership, and empowered to do their job as the absolute best. The result is that we are the premier auto body repair shop in Billings: all thanks to those who have been challenged, empowered, and rewarded.